Hotline Number
+88 01886859867
+88 01886859867
At Uniqueample, we aim to provide quality products that match the descriptions and specifications shown on our website.
Please check your package in front of the delivery representative before accepting it. Check the product, quantity, color/variation, visible damage, and included accessories.
A product may be eligible for return or replacement if:
Please report any eligible issue within 48 hours of receiving the product. Some products may have different return or warranty terms, which will be mentioned on the product page.
Return or replacement may not apply if the product is damaged through misuse, improper installation, unauthorized repair, accidental damage, normal wear and tear, or failure to follow product instructions. Change-of-mind returns are generally not accepted.
For a return or refund request, we may ask for your Order Number, product photos, packaging photos, unboxing video, or a video showing the problem. All claims are subject to verification. Please do not send any product back without our approval.
If a return is approved, the eligible refund will be processed through an appropriate payment method. Refund timing may vary depending on the bank, payment gateway, or mobile financial service provider.
If the return is due to a wrong, damaged, or verified defective product supplied by Uniqueample, we may cover the applicable return delivery cost. For other approved returns, the customer may be responsible for the return delivery charge.
Orders may be cancelled before processing or dispatch. Once an order has been dispatched or handed over to the courier, cancellation may not be possible.
If a product has a warranty, its warranty period and conditions will be mentioned on the product page, invoice, or warranty documentation. Warranty generally does not cover misuse, accidental damage, unauthorized modification, improper installation, or normal wear and tear.
This policy is intended to operate in accordance with the applicable laws and regulations of Bangladesh and does not remove any mandatory consumer rights provided by applicable law.
For any return, replacement, refund, cancellation, or warranty-related assistance, please contact Uniqueample with your Order Number and relevant product details.
